Return Policy:

• Timeframe: Customers can return products within a specific period (e.g., 7 days from delivery).
• Reasons for Returns:
  • Damaged items
  • Wrong item delivery
  • Expired items
• Return Process:
  • Customers should initiate returns via WhatsApp, phone call, or the online customer support available on fertileveda.in (“Contact Us” tab).
  • Refunds (full or partial) or credit coins can be initiated after our customer care team assesses the situation and follows our guidelines.
  • Return initiation is contingent upon confirming that the error or mistake is from FertileVeda’s side.

Cancellation Policy:

• Before Shipment: Customers can cancel orders until the order hasn’t left our facility.
• Refunds:
  • Refunds will be processed within 10 business days to the original payment method. Alternatively, credit coins can be issued as per the customer’s preference.

Customer Service:

Customers can reach out via WhatsApp, phone call, or the online customer support on fertileveda.in for any assistance or queries.